Privacy Policy
1. Introduction
Welcome to Chartenet! We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.chartenet.com and use our services. Please take a moment to read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of data we collect include:
- Personal Information: Information that identifies you personally, such as your name, email address, phone number, and payment details when you book a service or sign up for newsletters.
- Usage Data: Information about your activity on our website, including your IP address, browser type, pages visited, time spent, and other usage statistics.
- Cookies: Small files placed on your device to personalize your experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and improve our website and services.
- To personalize your experience on our website by displaying relevant content and recommendations.
- To communicate with you regarding updates, promotions, or customer support requests.
- To process your bookings, transactions, and any payments.
- To analyze website usage patterns and optimize our services for better user engagement.
4. Sharing Your Information
We respect your privacy and only share your information under the following conditions:
- With Service Providers: We may share your information with third-party service providers who assist us in website operations, payment processing, and other essential services. These providers are obligated to protect your data and use it solely for specified purposes.
- For Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
- In Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity to ensure continued service.
5. Security of Your Information
We implement security measures to protect your data against unauthorized access, alteration, and misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
You have rights regarding your personal data, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request to update or correct any inaccuracies in your data.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can unsubscribe from promotional emails by following the link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]